Showing posts with label mcitp certification. Show all posts
Showing posts with label mcitp certification. Show all posts

Thursday, February 23, 2012

Using VXML Tools to Design Software

Most people think that interactive dialogue between human and computer is impossible, but by using voice recognition and VXML applications, this becomes possible, and the results are amazing. VoiceXML applications are used extensively in numerous call centres throughout the world, and specific VXML tools are used to personalise each application to suit the need of each client. The automated phone systems that use this have numerous roles, including, but not limited to, package information, order information, notifications and alarms. IVR technology is used alongside it, to provide interactive voice responses to the requests of users.
It may sound extremely complicated, but it is not, and using such systems properly can truly save a lot of time and manpower. To cater to the needs of different customers, different companies have developed their own software and VXML tools. Most offer graphical interfaces that make them extremely easy to use, and most also offer top level maintenance to go along.

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However, some companies go even further, and they offer the tools needed for each company to develop their very own VXML tools and applications. The good part is that no programming skills are required for this, as these also have a graphical interface and use a simple drag and drop method. Companies can use this to create applications tailored to their specific needs, without needing to hire a programmer.
It is well known that developing any application takes considerable financial effort, not to mention the extended period of time that developing a good application requires. By having a graphical interface and clear instructions on how to use the software, companies can save a lot of resources and can have their application ready much faster than expected.
Some may think that applications developed using this will lack the capabilities of professional applications, and that they are nothing more than cheap versions of the professional ones, but that is wrong. In fact, some of the applications created using such tools, and the backend capabilities added to them, are much better than many professional applications that cost several times more. This also includes applications that could be created by professional programmers not using the tools provided, as besides the time needed for development, testing, and tweaking, there is also the matter of price, and that is much higher that what it would cost to purchase the tools needed to create the software.

More than one application is usually used in large companies, and managing them is not a problem, because there is usually a management console available that can be used to monitor all the applications that are running in the system. This allows managers to keep an eye out on what is happening and what their workers are doing, from their own workstations, without having to move around and check up on everyone.
Time is saved this way as well, and it is easy to see why such solutions are increasing in popularity. Managers are free to handle other issues and problems, as they no longer have to worry about keeping an eye on their workers. They have a complete data log that can be checked at all times to see what was going on, and they are notified immediately of any problems that arise in the system.
Workers also gain several benefits from using such applications, as they make their job easier. The applications created using the VXML tools can handle calls from users and provide the required information without any management. Using IVR technology, user responses are analysed and the software determines what the best course of action is. In case there are any errors in detecting what the user is saying, the software can alert a live consultant who can jump into the call directly. All automated phone systems allow consultants to interrupt a call to provide information on promotional deals, emergency alerts, or other things of similar nature. Offering an extremely reduced development time for applications, without costing a fortune, the tools offered can play a major part in the success of any company. Without any disadvantages and without having to worry about maintenance later on, there is no better solution for the creation of VXML applications designed for a specific purpose.

Friday, January 27, 2012

Follow the Simple Steps to develop the iPhone App and Submit it to App Store

It is not as hard or as simple to develop an iPhone App that one might think. As many people have misconception that iPhone Application development is really very hard, I want to remove this conception and motivate them to go for it by following the steps mentioned in the article below.
“Cooking” up an iPhone application also involves a process similar to Cooking. You can find here the steps which should be followed from head to the bottom i.e. from an app idea to its upload on the iTunes.
It must be clear to you that creating an iPhone app or the iPhone application development is not entirely free; also you will need a Mac at some point and so need to use specific Mac-happy code to develop the application.


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Are you excited now? Follow these exhilarating steps:
1. Design a Smart and Unique Idea

Think of a unique idea and craft the design in a way that one want to use your app. Develop the app in a way that people can pay you for that as they will get more in return of their money.

Please cross check about your idea in the app store that there is no app having the same idea. If you found one, go for a better app which already exists.

2. Get a Mac and Register on Apple as an Developer
As the iPhone development tools are available only for Mac Users, so it is necessary to get a Mac to have your app in the App Store. Mac mini will also serve the purpose.

After having a Mac, go for the free registration to become an official Apple Developer by providing them with your details and agreeing to their terms. Only once the registration is needed. After registration, you can develop iPhone apps for any of the Mac products.

3. Download iPhone Software Development Kit (SDK) and XCODE

Now you are an Official Apple Developer, you are allowed to download iPhone SDK. As SDK comes with all types of documents, sample codes and all the other things you might need later. So, the download is HUGE, and so will take a few hours. Do take care of its version, as it depends on the OS you are using.


As per Apple, “XCode is a complete, full-featured IDE built around a smooth workflow that integrates the editing of source code, with the build and compile steps, through to a graphical debugging experience – all without leaving the view of your source code.” So, go for this and download it.

4. Use the Templates in SDK for iPhone Application development
Start designing the app with the templates available in the SDK. In the SDK, you can find lot of templates to choose one from and also have great You tube clip tutorials to tell you how to use these templates effectively.
5. Program your App using Objective-C

Understand the basics of Objective-C and program your app. You can take screenshots as you precede that helps you remember what you tried. Time required by the apps totally depends on the app features and the details you want in it.

6. Test the application

Make the full use of the huge download of SDK you have done. SDK comes with a lovely iPhone simulator, load your app in it and test it on the simulator. Use the app in all the possible ways one can use and try to work out as many bugs as you can. Test it completely.

7. Upload the iPhone application on iTunes for Approval

Loading an app into iTunes costs a one time member fee of $99 (USD), and it is must to be paid. There is no way to get away of this amount. But, if your app is worthy, you can earn it back in many folds.

Test your App completely and work on all the issues and then submit for approval. Apple takes few days to approve it so be patient and wait for the response.

Thursday, January 19, 2012

Avaya SMB collaboration platform gets robust new mobile client

Android and Apple iPhone devices will get a richer conferencing and unified communications experience with Avaya IP Office 8.0.

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The latest version of Avaya’s unified communications platform for small and midsize businesses boasts two major changes: a robust mobile application and the ability to integrate communications features into certain key business applications.

The mobile component of Avaya IP Office 8.0 is called one-X Mobile Preferred for IP Office. Initially available for Android devices (Apple iPhone is coming soon), the application allows users to manage who is on a conference call — allowing them to invite, view, mute or drop participants. The mobile application is recognized by the IP Office presence application, so that people can tell when you are available or shouldn’t be disturbed. There also is a “geopresence” feature that broadcasts where someone is located. (Part of me can see the usefulness of this feature, but it also smacks a little bit of employee babysitting.)

one-X Mobile Preferred is an extension of Avaya’s Essential Mobility technology.

The other major enhancement to Avaya’s latest SMB unified communications platform update comes in the form of new plug-ins to widely used business productivity applications. For example, small businesses can use the Avaya platform to make or receive a call from within a Salesforce.com page; they can also go to a single location to view Google Talk and IP Office contact lists.

Wednesday, December 21, 2011

The Importance of Learnability for User Interface Design

As the computing landscape evolves to include an ever more sophisticated range of products and form factors the usability of the software and websites we use is continually being reviewed and refined. A crucial component of user interface design is usability. Simply put, a user interface design with poor usability is going to frustrate users and drive them to seek alternatives as quickly as possible. Another important factor tied to usability is learnability. After all, there is always a learning curve associated with every new user interface design we come across with varying degrees of steepness.

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For the longest time building a user interface design (User Interface Design, Interface Design) meant optimizing usability for one particular dimension, if I may call it that. This dimension, of course, is the venerable desktop. Nowadays there are smartphones and tablets to contend to, all of which need a unique user interface design by virtue of touchscreens and other natural user interfaces as the favored mode of input rather than, say, the mouse. This stratification of user interface designs across devices means that not every UI design element can be instantly usable. At some point users are going to have to learn how to use it. Learnability in this case means making decisions on which features to bury in advanced settings and which ones should be on the default user interface design (this is what users see when they use a website or app for the first time). There are a couple of things to consider when optimizing a website or software application's user interface design for learnability:-


• Importance – How critical is your website or software application to a user? Users are far more likely to spend time learning a user interface design if it is crucial to their workflow, for example. One has to look no further than, say, Photoshop or Final Cut Pro. Both are complicated software applications yet everyday users spend time learning how to get the most out of the complex user interface design to fulfill their aims.

• Frequency – We humans are creatures of habit. Despite the countless number of websites and software applications out there we tend to have a core nucleus of favorites that we revisit again and again. The more we use a user interface design the more quickly we learn to use it, with each repeat visit making us use it all the more efficiently.

• Cost – The more someone pays for an application the more time they are going to invest in learning how to use it. This could have something to do with the Value Attribution theory whereby we assume something expensive is worth our investment and the resultant heightened expectations help us persevere with a user interface design longer. This, however, is no justification for charging exorbitant prices!


• Alternatives – The number, and quality, of alternative tools available to users also determines how long they spend learning a user interface design. The more unique or the higher quality inherent in your website or application the more likely users will stick by you. However, be sure to fix all usability issues before a better alternative crops up to tempt your users away.

• Simplicity – For the sake of learnability it is important to keep the default user interface design as simple as possible. Jamming every possible feature in the default user interface design only serves to make it appear to require more time to get to know. This can put off potential users who may seek a simpler solution elsewhere.

A great proponent of incorporating learnability into a user interface design is Google, which is hardly surprising considering how great user interface design (User Interface Design, Interface Design Software) has always been one of their traits. A lot of their apps have a simple default user interface design that most users can learn to use relatively easy yet there are a number of advanced features available. The Google iOS app is an example of this. When it is loaded for the first time there is a tutorial overlay that sits on top of the default user interface design giving concise introductions to the features of the app. A lot of other iOS and Android apps are similar in the way they gently provide a new user with enough information to get them comfortable with the app rather than simply letting them muddle through via trial-and-error. In effect learnability is all about how user interface designers help users to help themselves.

Friday, December 16, 2011

Cloud Computing Has a Much Wider Scope

Cloud computing is a term used to describe both a platform and a type of application. A cloud computing platform dynamically provisions, configures, re-configures, and de-provisions servers as needed. Cloud servers are physical machines or virtual machines. Advanced clouds typically include other computing resources such as storage area networks (SANs), network equipments, firewalls, and other types of security devices. Cloud computing also describes applications that can be easily accessed through the Internet. Cloud applications utilize huge data centers and robust servers that host Web applications and Web services. Anyone with a suitable Internet connection and a standard Web browser can access a cloud application.

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Cloud comprises of a huge pool of virtualized computer resources. A cloud can host a variety of different workloads, including batch style back end jobs and interactive, user facing applications. Cloud allows workloads to be deployed and scaled out quickly through the rapid provisioning of virtual machines or physical machines. Cloud supports redundant, self recovering, highly scalable programming models that allow workloads to recover from many unavoidable hardware and software failures. Cloud computing technology allows monitoring of resource use in real time to enable rebalancing of allocations when ever required.



Cloud computing environments support grid computing by quickly providing physical and virtual servers on which the grid applications can run. Cloud computing should not be confused with grid computing. Grid computing involves dividing a large task into many smaller tasks that run in parallel on separate servers. Grids require many computers, typically in the thousands, and commonly use servers, desktops, and laptops.


Cloud computing technology also supports non-grid environments, such as a three tier Web architecture running standard or Web 2.0 applications. A cloud is more than a collection of computer resources because cloud computing technology also provides a mechanism to manage those resources. Management includes tasks, such as, provisioning, change requests, re-imaging, workload re-balancing, de-provisioning, and monitoring.


Cloud Computing Benefits


Application hosting service providers which utilize cloud hosting technology allow small and medium size enterprises or SMEs to achieve more efficient use of IT hardware and software investments. They do this by breaking down the physical barriers inherent in isolated systems, and automating the management of the group of systems as a single entity. Cloud Computing is an example of an ultimately virtualized system, and a natural evolution for data centers that employ automated systems management, workload balancing, and virtualization technologies.



A cloud infrastructure offers a cost efficient model for delivering information services, reducing IT management complexity, promoting innovation, and increasing responsiveness through real time workload balancing.


The Cloud makes it possible to launch Web 2.0 applications quickly and to scale up applications as much as needed. The platform supports traditional Java and Linux, Apache, MySQL, PHP (LAMP) stack based applications as well as new architectures such as MapReduce and the Google File System, which provide a means to scale applications across thousands of servers instantly. Cloud Hosting is possible for many applications - Windows Server software, MS SQL Server, QuickBooks accounting software, MS Office Server, ACT! CRM, ProSeries Tax software, Drake Tax software, Lacerte Tax software, ATX tax software, MS Project, etc. Storage and maintenance of large volumes of data is a reality with cloud hosting technology.


Large amounts of computer resources, in the form of virtual machines, can be provisioned and made available for new applications within minutes instead of days or weeks. Developers can gain access to these resources through a portal and put them to use immediately. Several products are available that provide virtual machine capabilities, including proprietary ones such as VMware, and open source alternatives, such as XEN.


Many customers are interested in cloud infrastructures to serve as platforms for innovation, particularly in countries that want to foster the development of a highly skilled, high-tech work force. They want to provide startups and research organizations with an environment for idea exchange, and the ability to rapidly develop and deploy new product prototypes.

Monday, December 12, 2011

How to woo the MBA admissions committee

What do admissions committees look for in an MBA candidate? The answer is as varied as the motivations of the applicants and the many flavours of MBA degrees that now make up part of the Canadian business school landscape.

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When it comes to gaining entry, previous academic performance and Graduate Management Admission Test (GMAT) scores are critical. "We look for a solid B in the final two years of an undergraduate degree and we have minimum required scores on both the quantitative and verbal sections of the GMAT," says Isabella Piatek, manager MBA programs at the DeGroote School of Business. That said, there are other qualities that can help sway the decision. "We look for a well rounded candidate to bring a diverse set of experiences, who can communicate well, has passion and is engaged," says Ms. Piatek.

One of the key areas of focus for Brock University is fit, says Shari Sekel, director of graduate programs for the university's faculty of business. "We are trying to make sure that what a student is trying to achieve with their MBA is something our program is capable of delivering. Not all MBA programs are alike. There are similarities, but they all have different specializations, styles of learn-ing, opportunities, extra-curricular activities. We want to make sure there is a good fit between the expectations of the student and the realities of our program."


Who is a good fit for Brock's MBA program? "Someone who looks beyond the books. Some of our courses base 30% of the final grade on in class contribution," says Ms. Sekel. "We are looking for people very comfortable in participating, sharing ideas, asking questions. We are also looking for them to get involved outside the classroom and have a lot of extra-curricular opportunities to help them round out the graduate experience."

It is exactly for that reason that Ms. Sekel has concerns about the emphasis placed on GMAT scores. Administered by U.S.-based Graduate Management Admission Council (GMAC), the GMAT has become the standard assessment tool to measure the likely success of MBA candidates used by business schools around the globe. The test is divided into three parts: verbal, quantitative and analytical writing skills.

"The GMAT is well regarded and widely used but I'm torn on the subject. The admissions function is all about predicting who is going to be the most successful in the MBA program. The GMAT serves as a common evaluation tool because all students have to write the same test. That's one of its most important uses," says Ms. Sekel.


"On the other hand, we have to recognize the GMAT is not the only piece of an application that's important, particularly when you are looking at students fresh from undergraduate programs. If you have students even in history or science who are scoring well, getting As, these are students with a good work ethic, they are motivated and those are some of the skill sets that will serve them well at the MBA level. The GMAT holds less weight in those instances for us."

Jenni Denniston, associate director of MBA recruiting and admissions at the Richard Ivey School of Business, sees another drawback to the GMAT. "The way the three components of the GMAT are tested is not the way they are going to be tested in an MBA program."

And for international students, the fact that the test is written in English can pose challenges. "When you assess GMAT performance for strengths and weaknesses, it is difficult to separate out what percentage of their score relates to language strength or challenge, versus what part of the score represents quantitative content," says Ms. Sekel.

"Maybe it doesn't matter. Maybe some schools are using the GMAT as a language assessment as well. But I find that it muddles the analysis a little bit for nonnative English speakers."

Even so, top-tier accredited MBA programs rely on the GMAT - and sometimes, so do employers. "Some recruiters look at your GMAT score as a differentiator. Typically, your top consulting firms and banks want to see the GMAT in addition to grades when they are looking at applications," says Ms. Denniston. "Not a lot of people realize that."

While Ms. Denniston appreciates the apples-to-apples comparison the GMAT offers, she cautions against focusing too narrowly on the score. "We look at candidates holistically. You can have some strong, successful people who can't take standardized tests.

"On the flip side, you can get fantastic test takers who aren't able to contribute to a learning environment. I think it's an important data point, but I don't think it's the most important data point."

Different Types of Topologies

Lane Topologies

Each PC on the network must have access to the network cabling structure so that there is a manageable and systematic flow of information between the file server and workstations. The LAN adapter board produces and regulates this flow. It is the electrical design of the actual LAN card that determines what kind of cable topology it requires.

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The physical layout of the LAN, or the way the workstations are connected to each other, is called the LAN topology, or architecture.

There are three basic LAN topologies in general use today; the Linear Bus, the Star and the Ring. Some vendors use hybrid topologies combining elements from two of the three basic topologies. Each of three basic topologies has distinct characteristics.

Ring Topology

A ring topology is one in which all stations are linked to form a continues loop. A single channel connects all the computers and there is no central computer in this topology. Data may flow around the ring only one direction. A coded electric signal called a token passes around the ring from station to station. The data transfer rate ranges from 4 MHz Bits per second to 100 MHz bits per second. Depending on the channel selected for transmission.


Advantages of Ring Topology:

1. It provides for deterministic response and access to the LAN.

2. Often has an extensive fault-tolerant feature to ensure proper operation.

Disadvantages of Ring Topology:

1. It is possible that a failed or powered off MAU may cause the LAN to fail.

2. If the central ring is served, the ring will fail.

Star Topologies:

The Hub is installed in a central wiring closet, with all the cables extending out to the network nodes. The advantage of having a central wiring location is that it's easier to maintain and troubleshoot large networks. All of the network cables come to the central hub. This way, it is especially easy to detect and fix cable problems. You can easily move a workstation in a star topology by changing the connection to the hub at the central wiring closet.

Advantages of Star Topology:

1. Each user has direct access to the shared controller.

2. If a PC workstation fails, the rest of the LAN is unaffected.


3. If a cable is cut or damaged, only the workstation attached to it is cut off from the network.

4. Using media diagnostic tools such as a Time Domain Reflectometer (TDK) is more time consuming and detailed.

Disadvantages of Star Topology:

1. If the shared controller fails, the entire network fails.

2. The number of ports on the controller device limits the total number of PC workstations supported.

3. The more PCs sharing the controller, the slower the aggregate response time.

4. The specialized dedicated controller devices are very expensive.

5. The cabling can be difficult to relocate if a PC is moved another office.

6. Because each PC has its own dedicated cable to the central controller device, the installation can be costly and difficult.

Distributed Star Topology:

The distributed star topology is a hybrid topology. It begins like a linear bus but at interval along the bus a junction box or hub may be attached. From the hub to the workstation it resembles a star type of topology. It is possible to install sub hubs for the purpose of further branching. The distributed star topology is usually combined with the token bus access method. This method allows for a deterministic response to the LAN.

Advantages of Distributed Star Topology:

1. It is usually accompanied by a deterministic access scheme.

2. By using hubs, it is possible to have a large network of cable.

Disadvantages of Star Topology:

1. In order to increase cable or the number of workstations, expensive hubs must be purchased.

2. The more PCs on the LAN, the less time each PC may use the cable.

3. The number of hubs increases the possible number of failure points.

4. It is more time consuming than a linear bus.

5. Each workstation requires its own individual cable.

Tree Topology

Tree topology is the hierarchical bus topology or generalization of bus topology. The node where one or more cables start for branching is called head end, the branches could have more branches for developing complex tree networks. Data travels from every station before reaching the destination.

Bus Topology

Bus network is the most simple and inexpensive of all the networks. A bus has no central controller, and so each network component must be equipped to handle interface problems. The network vendor generally supplies these hardware/software interface elements for specific types of equipments. The data transfer rate is between 1MBPS to 50 MBPS depending on the channel used, with certain limitations.

Advantages of Bus Topology:

1. The linear bus is the most popular topology.

2. It is easy and inexpensive to install.

3. It is very easy to add workstations.

4. It is a very well proven architecture.

5. If a PC fails or is powered down, the LAN is unaffected.

6. A PC booting onto the network has no effect in the LAN.

Disadvantages of Bus Topology:

1. If a piece of the trunk cable is cut or damaged, the entire segment will go down.

Wednesday, December 7, 2011

Get magnificent iPhone4 agreements and blackberry deals web-based

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Saturday, December 3, 2011

Verizon says it doesn't use Carrier IQ software

Verizon Wireless said Thursday it doesn't add to its phones any software from Carrier IQ, the company that has come under fire in the past few days for what some say amounts to spying on mobile phone users.

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Also, Carrier IQ put out another statement clarifying what its software does, in an attempt to calm the uproar, which began when a security researcher published a report showing the software could be used to collect data such as user locations, keys pressed on phones and what applications are running. Phone users typically aren't aware that their phones have the software and they aren't able to turn it off.

Apple, AT&T, Sprint, HTC, Samsung and T-Mobile have said some of their phones use the software. Research In Motion and Nokia have said they don't load the software onto their phones.

On Twitter, Verizon spokesman Jeffrey Nelson wrote on Thursday: "We do not add Carrier IQ to our phones. We do not use other similar software on our devices."

Carrier IQ, meanwhile, continues to assert that it doesn't collect any private information about phone users. In a statement it reiterated that its software does not record, store or transmit the contents of text messages, emails, pictures, audio or video. It captures information such as whether an SMS was delivered and which applications drain the battery, the company said. It "vigorously disagrees" with people who allege that Carrier IQ violates wiretap laws.

On Wednesday, Al Franken, the U.S. senator from Minnesota, sent a letter to Carrier IQ asking it to respond to questions about what kind of personal information it collects about users without their knowledge. He suggested the company might violate privacy laws.

His letter followed Carrier IQ's threat to sue Trevor Eckhart, the researcher whose report kicked off the uproar. Carrier IQ has since withdrawn that threat and apologized for it.

Eckhart reported that Carrier IQ software runs on Verizon phones as well as those from RIM and Nokia. Developers have reported that they have some evidence that shows some Verizon phones run the software. Verizon did not immediately respond to a request for comment about those findings.

Tuesday, November 29, 2011

IBM, HP still server top-dogs, amid sales dip on last year

IBM and HP remain all-but joint partners on Gartner’s third-quarter estimates for 2011, after the two giants took a collective 60 percent of the market.

IBM and HP remain the market leaders in the server business sector, according to latest quarterly figures by analyst Gartner.

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The market grew by a touch more than 5 percent to $12.3 billion in revenues, with 2.2 million servers sold.

While worldwide shipments in the third-quarter grew by 7 percent year-on-year, revenue only increased by just over 5 percent year-on-year.

But while Dell grew 6.3 percent from 2010’s third-quarter, Oracle did not grow at all, remaining with a 4.7 percent marketshare, losing an estimated $25 million in revenue.

That said, the third-quarter was strong and the markets can enjoy profits back to nearly how they were before the global financial crisis hit in 2008.

While the markets appear healthy in the U.S. and Canada, predictions about Europe’s markets seemed hedgy at best; a wise decision considering the current turmoil in the European markets, where even the financiers do not know whether the single-market currency, the Euro, will be around this time next year.

IBM attained just shy of 30 percent worldwide server marketshare in the third-quarter, who marginally took the crown from HP with 29.3 percent of the marketshare. But IBM and HP were side-by-side in revenues collected, both accounting for $3.8 billion.

Looking at the figures by-unit, HP sold 694,000 servers, averaging out at a price of $5,500 each, with IBM selling nearly a third of that at 288,000, with an average market price of $13,000.

HP said its sales of industry standard servers — those running regular Intel chips — were down by around 4 percent, while its business critical servers — running Intel’s Itanium chips — were down by nearly a quarter. A significant drop, not helped by the ongoing ding with Oracle, where Oracle had said it would cease support of the Itanium chip because Intel did not plan to keep the platform alive ‘over the long run’.

European antitrust regulators are yet to respond to HP’s calls to investigate Oracle, as the spat reaches the next level.

Dell and Oracle grabbed a 15 percent and 6 percent marketshare respectively in the last quarter.

Saturday, November 26, 2011

Data links managed IT services, cost reductions

New research from CompTIA suggests that almost half of businesses were able to cut IT expenses at least 25 percent by shifting some to some managed services relationships.

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First, a definition, since I know that those of us in the high-tech industry tend to throw around phrases and acronyms with little regard for what they actually mean. I suppose that works to marketers’ messaging because where there is mystery, there is more opportunity for a conversation. But that doesn’t really help you or your company.

In any event, I’ve heard the term “managed services” tossed around willy-nilly for longer than I care to admit. Many people tend to equate this phrase with remote network management, but in truth it carries much broader meanings in today’s IT economy. In my mind, the term managed services as they pertain to IT infrastructure describes relationships that are ongoing and predictable in the sense that you know exactly what to expect as far as support, updates and technology management goes.

With that as a backdrop, I just got through considering some new research about managed services conducted by industry association CompTIA. The data, which reflects interviews with 400 IT and business professionals conducted in June 2011, suggests that 46 percent of companies have cut their technology expenses by 25 percent or more by moving to managed services for some or all of their IT infrastructure needs. Approximately 13 percent of those companies reported that they have cut at least 50 percent out of their IT expenses.

That doesn’t mean that money is just being cut forever, mind you. It seems that it is being diverted elsewhere.

More than half of the survey respondents indicated that one of the big reasons that they are turning to managed service providers for things such as security (antivirus or firewalls), web hosting, network management or help-desk support is that it will free up their internal IT staff for more strategic projects.

If you would like your team to spend more time focused on technology projects that could help generate revenue, it might be time to consider a managed service relationship to help automate some of the tasks that are bogging it down.

Tuesday, November 22, 2011

In-depth: Google's Ice Cream Sandwich -- a new era for Android

Google's Android 4.0 operating system is more than just another upgrade.

Android 4.0, also known as Ice Cream Sandwich, marks the start of a new era for Google's mobile platform. The release ushers in the biggest changes the software has seen since the launch of Froyo in 2010 -- maybe even Eclair back in 2009. Nearly every facet of the OS has been made over, and the very core of the Android user experience has been completely reimagined.

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The more you use Ice Cream Sandwich, the more you realize just how radical a change it represents.

(Note: For the purposes of this review, I'm focusing on the smartphone side of Ice Cream Sandwich. At the time of this publication, the software had not yet been made available on any tablets.)

Getting to know Ice Cream Sandwich

The first thing you notice when you start using Ice Cream Sandwich is that Android suddenly seems a lot more friendly. While the OS has always been powerful and versatile, simple human relations weren't exactly its strong suit.
Now, powering up an Android 4.0 device (in my case, the Samsung Galaxy Nexus, which I've been testing for several days) is like running into an old college buddy who's evolved into a slick professional. He has the same smarts, the same heart and soul you've always appreciated, but now he really has his act together -- and he's dressing better, to boot.

At a glance, Ice Cream Sandwich seems similar to the Android of years past. You have five home screen panels that hold any combination of app shortcuts, folders and live functioning widgets. Each is made up of an invisible grid that, like previous phone-based versions of Android, can support as many as 16 shortcuts (four across and four down). But beneath that basic shell, ICS is a whole new game.

You can practically see the fresh paint everywhere you look in the system. Gone are the harsh green and black colors of yore, replaced now with a soft blue-and-gray-based scheme. System icons are more brilliant, with bright colors and three-dimensional textures. New transitions and animations are sprinkled throughout the OS, adding subtle but important layers of polish.
Android Ice Cream Sandwich
Ice Cream Sandwich provides a new favorites tray that stays in place at the bottom of the screen. Click to view larger image.

As for the home screen itself, Ice Cream Sandwich provides a new favorites tray that stays in place at the bottom of the screen as you swipe from one panel to another. The tray houses a permanent link to your app drawer along with four customizable icons; you can anchor any shortcut or folder into those spots by simply dragging and dropping it into place.

ICS also introduces a new persistent search box across the top of the home screen. Tapping the main part of the box brings up Android's universal search field, which simultaneously covers the Web and most content on your phone. Tapping the microphone at right end of the box, meanwhile, brings up Google's Voice Actions utility, which allows you to conduct a Web search, place a phone call, send a text or email, or get driving directions by speaking into your device.

(Don't tell Siri, but that's actually a function Android has had for more than a year.)
The button-free philosophy

Perhaps the most striking shift with Ice Cream Sandwich is its move away from the four physical buttons that have long been Android phones' most identifiable feature. In fact, the Galaxy Nexus -- the flagship Android 4.0 phone -- has no buttons on its face whatsoever.
Android Ice Cream Sandwich
Instead of physical buttons, you get three icons at the bottom of the display. Click to view larger image.

Instead, you get a trio of virtual buttons at the bottom of the display: one to go back a step, one to return to your home screen, and one to multitask, or toggle among recently used applications. These buttons will be familiar to Android tablet users; they actually first appeared in Honeycomb, as did an early implementation of the button-free philosophy. But for Android phones, they mark a major shift.

As someone who's used Android intensely for years, I expected the lack of physical buttons to be a shock. I'm happy to say, though, that I've found the adjustment surprisingly painless. It's really a natural evolution, as the on-screen buttons appear when and where you need them. If you rotate your device to a horizontal position, they move along with it. And if you don't need them on-screen -- say, if you're viewing a photo or video -- they disappear, turning into tiny dots that can emerge when beckoned but stay out of your way otherwise.

That said, the shift in button strategy does change the way you interact with the phone, especially when it comes to the search and menu functions that used to have permanent places on the front of the device. The elimination of the menu function is intended to make Android more user-friendly: Rather than having to press your phone's menu button to find commands, as you did with previous versions of Android, apps designed for ICS show all your options in a new "action bar" that sits at the top of the screen. The action bar's commands are context-sensitive, too, so they vary based on what task you're performing.

When you open Google Voice, for example, the action bar gives you one icon to compose a new text, one to refresh your inbox, and one that holds an overflow list of less commonly used functions (Ice Cream Sandwich's on-screen equivalent of the old menu button). When you're viewing an actual message in Google Voice, the action bar changes to give you options to call the person from your conversation or compose a new message to someone else.

This approach is excellent in theory. In execution, however, it has one glaring problem: Ice Cream Sandwich lacks a certain level of consistency with the placement of some key functions. Search, for example, is sometimes an icon in the action bar, and other times an option in the on-screen overflow menu (as is the case in Google Voice).

Even that overflow menu itself moves around somewhat from application to application: On most apps that have been optimized for ICS, it lives within the action bar at the top. But on older apps that have not been updated to reflect the new design standards, it appears squished in alongside the main navigation icons at the bottom. A similar inconsistency occurred within Honeycomb. My hope is that, as the new interface reaches more and more devices, app developers will update their programs to support the new approach.

(With existing phones that have physical buttons, by the way, the physical buttons will continue to function as they always have; you'll just use those instead of the new on-screen alternatives. The full ICS effect will be seen only on the Galaxy Nexus and subsequent button-free devices.)

The app drawer and home screen customization

Ice Cream Sandwich introduces a newly designed app drawer that puts all of your installed applications and widgets in a single centralized place. The drawer swipes horizontally, with a pleasant scroll-and-fade animation effect as you move from one screen to another. An icon at the top of the drawer gives you direct access to the Android Market as well.

Customizing your home screens is now done right from the app drawer, streamlining a process that used to be far less intuitive. With ICS, you simply touch and hold any app shortcut or widget in the app drawer, and the system automatically shows you a preview of all five home screen panels. You can then drag and drop the item anywhere you want. You can get detailed information about an app or uninstall it while you're there, too -- tasks that used to be buried within layers of settings menus.
Home screen widgets have long been one of Android's most powerful and distinguishing features, and with Ice Cream Sandwich, they become even more valuable. Following the lead set in the tablet-focused Honeycomb OS (and seen in some third-party launcher replacement utilities), ICS allows you to interact with home screen widgets by scrolling or flipping without having to enter the actual apps.

Noteworthy examples include the Gmail widget, which lets you scroll through messages, and the Photo Gallery widget, which lets you flip through thumbnails of images on your phone. Widgets can now also be resized to take up more or less space on your home screen.

Home screen folders get a makeover with ICS, too, with a fresh new look and highly simplified setup. Creating a folder is now as easy as dragging one app on top of another; you can add or remove more apps by dragging and dropping, and you can change the folder's name by touching it.
Notifications and multitasking

Ice Cream Sandwich gets a brand new notification bar that houses icons and information about incoming messages and alerts. It's essentially a prettier and more powerful version of what's existed in the past.

On the cosmetic side, the new notification area has a transparent gray background with blue and white text, matching the rest of the OS's revamped design. Functionality-wise, the notifications now support a new system-wide swiping gesture that allows you to dismiss any individual item by flicking it left or right. This is a welcome touch that gives you greater control over what you see.

The Ice Cream Sandwich notifications area includes interactive commands for controlling music playback when the Music app is active. That means you can pause or skip tracks right from the pulldown area, without having to interrupt what you're doing. Unfortunately, this feature appears to work only with the system Music app at the moment; third-party programs like Pandora are not currently compatible.

Along with the new notification system, Android 4.0 includes a revamped multitasking interface. It's activated by tapping the new "recent apps" button, located next to the virtual back and home commands. This brings up a scrollable list of all the apps and services you've recently opened on your phone, showing each app's name, icon and a thumbnail of its most recent state. As with the new notifications area, you can tap any item to activate it or flick to dismiss it.

The improvement here over Android's old system -- long-pressing the home key to bring up a small and limited list of icons -- is immeasurable. The new multitasking interface is easy to find, fun to use, and a true highlight of the 4.0 platform.
The ICS keyboard and voice input

Google has really gone a long way in improving the system keyboard in Ice Cream Sandwich. Compared to past Android releases, the ICS keyboard is far better at predicting and correcting text, which means you can type quickly and/or sloppily and it'll almost always figure out what you're trying to say.
The new keyboard has a few nice bells and whistles, too, like built-in spell checking and a tremendously improved cut and paste system. I tend to be a fan of slide-based keyboards like Swype, but the stock Ice Cream Sandwich keyboard is good enough that I'm actually fine with -- and even enjoying -- using it.

On the voice-input front, the familiar microphone icon allows you to dictate text anywhere in the system, as it always has -- but now, text is transcribed continuously, so words show up as you're saying them instead of in one big chunk when you're finished speaking. You can also pause and stop speaking and the system will wait for you to continue instead of stopping the session. (To signal that you're finished, you press a "Done" button that appears on the screen.)

If the voice input mishears a word or two, error correction in Ice Cream Sandwich is quite easy: The system automatically underlines any words it thinks might be iffy, and then you just tap a word to see a list of likely alternatives and pick a replacement.
You wouldn't think there'd be much to say about a phone's lock screen, but with Ice Cream Sandwich, this seemingly simple system component is jam-packed with tasty new treats.

If you don't set any security options, the default ICS lock screen uses a circular unlock gesture similar to what's seen in Honeycomb. The lock screen offers a lot more functionality now, catching up with options that some third-party utilities have previously offered.

For example, you can now access and interact with notifications, see album cover art and music playback controls, and jump directly to your camera without ever having to go to the home screen.

Another nice touch: When your phone is locked and you receive a call, the lock screen features a new text-and-reject feature that simultaneously declines the call and sends a message to the person explaining why you can't talk. You can pick from a list of generic responses or add your own custom message. (You can permanently edit/change the list of default responses by going into the settings section of the Phone app.)
As with past versions of Android, Ice Cream Sandwich gives you the ability to set a security pattern, password or PIN to protect your phone. It also introduces an intriguing new option: facial recognition for phone unlocking. Once configured, all you do is hold your phone in front of your your face. If all goes well, within a second or two, it recognizes your features and unlocks your device.

I found the facial recognition system to be fairly accurate and incredibly satisfying to use. In my tests, the system was able to recognize me roughly 90% of the time, even when I was wearing eyeglasses or a hat or making some silly face (for testing purposes only, of course). The times when it didn't work were usually when I was in an extreme lighting condition or holding the phone at an unusual angle. But getting your face rejected, while perhaps mildly demoralizing, is not a big deal; you just enter in a backup password or pattern and you're good to go.

Google does note that the facial recognition option is less secure than a pattern, password or PIN; a disclaimer on the phone goes as far as to tell you that "someone who looks similar to you" could potentially unlock your phone with the feature activated. Some users have reported being able to trick the system into unlocking by holding up a photo of the phone's owner; I tried and was not able to replicate that. I also tested the system with my brother, whom people often mistake for me, but the phone wouldn't unlock with his face.

The take-home message: Facial recognition is convenient, novel and impressive -- and in most cases, it's pretty secure. But if you really need to safeguard your data and can't take any chances, it might not be the right choice for you.

Camera and Gallery

Android 4.0 includes a brand spankin' new Camera app that's chock full of surprises. The app's interface boasts some significant improvements, but the added functions are what really steal the show.
One of the high points is the newly implemented support for zero shutter lag. That means you can snap one photo after another in rapid succession without ever having to stop or wait. It's actually a little strange at first -- and can make it somewhat challenging to get your image focused, if you're moving really fast -- but it's a fantastic feature that makes photo-capturing easier than ever.

The Camera app has a cool single-motion panorama mode, too, that lets you take wide-perspective images. All you do is tap the panorama icon and press the shutter button, then move your camera slowly across the area you want to capture. When you're finished, you tap the shutter once more, and the software puts the whole thing together into a single seamless image. It works amazingly well.

On the video side, the Camera app now includes a range of live-video effects -- distorting your face, for example, or making it appear as if you're floating in space. They're more for fun than anything, but I found they provided some light-hearted amusement while video-chatting with friends. The Camera has a few serious new video-related tools as well, including a snapshot-capturing utility that lets you grab still images while you're recording video.

The new Camera app and the redesigned Gallery app put photo sharing front and center, with a host of on-screen options to send images to any share-ready service. Ice Cream Sandwich also includes native photo and video editing tools. I found the video editing suite to be a bit limited in its capabilities, but the photo editing options are quite robust, with commands for cropping, sharpening, removing red eye, modifying lighting and making a variety of color adjustments. The photo editor can apply quite numerous special effects, too, if you're into that sort of thing.
Other Ice Cream Sandwich sprinkles

I could write an entire book trying to cover and review everything that's new in Ice Cream Sandwich. I haven't even gotten into the revamped system settings menu -- it's far simpler and easier to use -- or the new NFC-based "Android Beam" function that lets you share info with other phones by tapping the devices together (cool in theory, but fairly limited in practice at the moment).

You've also got random flourishes like the long overdue ability to capture screenshots and the new fine controls for managing and monitoring your network data usage. Many of the system apps are vastly improved as well, including Gmail, Calendar, People (formerly Contacts) and the browser -- which now features faster page loading, automatic Chrome bookmark syncing, offline page saving and graphical tabbed browsing.

But you get the picture. Ice Cream Sandwich is more than just another upgrade; it's a significant new beginning for the Android platform. It isn't perfect -- the software has a handful of inconsistencies and areas for improvement -- but it's astonishingly good. I suspect it'll go a long way in delighting both hardcore enthusiasts and casual smartphone users.
Bottom line

Android has always been a powerful platform. With Ice Cream Sandwich, its power reaches new heights -- and its polish makes the power more palatable than ever.

Friday, November 18, 2011

Learn About IBM 000-229,000-236,000-252 Certification Exam

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Monday, October 31, 2011

Microsoft Recognized for Advancing Accessibility

Microsoft’s efforts to advance accessibility were recognized at the end of the past week in a ceremony hosted by Federal Communications Commission (FCC) Chairman Julius Genachowski.

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The Redmond company is offering a comprehensive collection of resources designed to streamline the work of developers building accessible software, equipment and websites.


Dubbed the Microsoft Accessibility Tools & Training Resources, the set of offerings has been available free of charge to devs worldwide.

Because its dedication and work to support accessible technology, the software giant received the Chairman’s Awards for Advancement in Accessibility at FCC.

“The awards were presented for the development of individual mainstream or assistive technologies introduced into the marketplace, the development of standards, or the implementation of best practices that foster accessibility,” noted Laura Ruby, director, Trustworthy Computing - Accessibility Policy & Standards, Microsoft.

“The timing of the a ceremony was very fitting because October is Disability Employment Awareness Month, and also marks the first anniversary of the Twenty-First Communications and Video Programming Accessibility Act (CVAA).

The accolade comes to reflect the Redmond company’s long time commitment to advancing accessible technology.

Offerings such as the Microsoft Accessibility Tools & Training Resources, make it possible for people with disabilities or additional impediments such as injuries or age-related difficulties to use computers, devices, applications, websites, etc.

“Microsoft initially developed the online tools and training courses to increase accessibility awareness and expertise among its own developer groups,” Ruby added.

“In response to growing customer demand for accessibility guidance, however, Microsoft decided to make the resources available, free of charge, to corporations, governments and nongovernmental organizations (NGOs) around the world that want to make technology more accessible.”

According to the FCC, the Chairman’s Awards for Advancement in Accessibility come to celebrate the work done to push accessibility forward and open up technology to people that might otherwise find it impossible to use.

Tuesday, August 23, 2011

Some Requirements For MCITP Certification

Before you take one exam, you should know what kind of questions it will be, which part of the knowledge of this exam that you should pay more attention to. In a word, you should know the requirements of the exam. So, today, I will tell you some requirements for MCITP Certification, just to those who still have no idea of what MCITP Certification requires.

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MCITP certification validates the comprehensive skills that are necessary for performing a particular job specialization role which includes enterprise messaging administration or database administration. MCITP certification also builds up technical proficient that are measured in the Microsoft certification informational technology professional. Hence, candidate can obtain more MCITP certifications to earn credentials in this certifications.

Successful candidates who are holding their MCITP certification will be capable of designing, deploying, building, optimizing as well as operating technologies of a particular specialized job role. Successful candidates will also design and make decisions regarding the technology in an effective way to bring successful technology implementation of projects.

MCITP Certification Examination:

In order to obtain the this certificate, candidate has to take up the examination and score a minimum scaled points. The following are the examinations for the MCITP certification.

Windows client:

1) 70-680 or enterprise desktop administration 7
2) 70-686 or enterprise desktop administration 7
3) 70-620 or consumer support technician
4) 70-623 or consumer support technician
5) 70-620 or enterprise support technician
6) 70-622 or enterprise support technician

Windows server:

1) 70-640 MCITP or enterprise administration
2) 70-642
3) 70-643
4) 70-624 or exam 70-620 and exam 70-647
5) 70-640 MCITP or server administrator
6) 70-642
7) 70-646

Microsoft Office Project Server:

1) 70-632 or enterprise project management with MS office server 2007
2) 70-633
3) 70-634

Microsoft exchange server:

1) 70-236 or enterprise messaging administration
2) 70-237
3) 238

All these above examinations are required to take part by the candidates to obtain the certification and they can be taken part in any order.

Tuesday, October 12, 2010

CompTIA - A+ Degree Online

CompTIA A+ is a Computer Technology Industry Association CompTIA Certification designed to provide demonstrated credentials to technology professionals interested in becoming Professional Computer Technicians. Demonstrating competency as a computer technician, the A+ designation requires 500 hours of hands-on training, specialization in certain technical areas, and features two multiple-choice exams (hardware and operating system technologies) where different answers can be graded correctly. Although considered vendor neutral, CompTIA certifications tend to support Microsoft operating systems when testing the core exam topics of IRQs, direct memory access, practical computer repair, installation and repairing hard drives, modems, network cards, CPUs, power supplies, and printers. CompTIA is primarily a hardware exam and requires a score of 515/900 (hardware) and 505/900 (OS) in order to pass. The A+ certificate is just one of many CompTIA certifications in such areas as networks, servers, and computer security, but is widely regarded as the first step in pursuing such a path. A+ holders usually earn around $31,000 although this salary rate increases quickly with the completion of more certificates.









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Saturday, June 26, 2010

Microsoft Navision, Axapta Or Great Plains - Erp Selection For Large Corporation

Microsoft Navision, Axapta Or Great Plains - Erp Selection For Large Corporation
Under Creative Commons License: Attribution No Derivatives

ERP selection for large corporations is typical because of their presence in different countries with different laws, languages, business culture, market trends, customer taste and currency. Apart from these scalability and adaptability of the ERP is also of utmost importance for future requirements and problems.

Microsoft MCTS Training has been working on 'project green' which is to unify all four ERP into one to give a powerful solution to its users. The reason being that there are serious overlapping of features and functions in the four ERP of Microsoft which does not justify their separate presence in the market. As far as Microsoft dynamics SL is concerned, it is more suitable for project based companies rather than manufacturing or large distribution enterprises. To identify the most suitable option for any large enterprise out of the other three ERP solutions of Microsoft, it is important to consider the criteria companies follow to choose an ERP solution.

Customization of the available ERP is important to fit in the exact requirements of the user, Microsoft Navision, Axapta or Great plains can be customized with ease but customization of GP is the easiest of them. Great plains is considered as easiest to setup and launch in comparison to Navision and Axapta. Navision requires mid-size customization while Axapta has longer implementation cycle. With the MS SQL server at back end both Navision and GP, are capable of giving more integration and reporting options with crystal reports. Being an SQL based ERP both of these can be integrated with Unix, Linux or Oracle comfortably.

While doing ERP selection for large corporation one of the primary requirements is the capability of the ERP to work in multi-company, multi-division and multi-currency environment. These procedures shall be added on, as and when required, and with out any restrictions, Navision, Axapta and Great plains provide such working environment. In terms of flexibility all the three ERP solutions of Microsoft are at par, though Great plains has more options as add on, which gives it more flexibility to adjust according to the user requirements and also makes it cost effective.

User friendliness and internet integration are other criteria used by the large enterprises for ERP selection. Today almost every ERP provide internet integration for e-commerce, web portals and e-business facilities including Axapta, Navision and Great plains. All the Microsoft ERP solutions are user friendly and can be handled easily even by the staff of the company having minimum IT skills. Role tailored of role center screens of Axapta has been its highlight which gives a customized screen for better and quick understanding and feeding of data by removing irrelevant grids and information.

Over all out of the three Microsoft MCITP Certification dynamics ERP solutions, Great Plains with its 10 years of presence, its flexible features, quick implementation, cost effectiveness, internet integration and integration with MS office and other Microsoft products, appears to be the most suitable ERP solution for large enterprises. Though recently there has been a surge in the installations of Axapta but it is still a relatively new ERP compared to Navision and Great plains.

Sunday, June 20, 2010

Microsoft App-V Virtualisation Issues: 5x5x5

Microsoft App-V Virtualisation Issues: 5x5x5
This is going to be a three-part series focusing on the some of the application compatibility challenges in getting applications to work on the Microsoft App-V virtualisation platform.

Over the next week, the three parts to this blog will include the following analysis:


1. The Top-5 application "pure" App-V compatibility issues
2. The Top-5 application compatibility issues for App-V on Windows 7 clients
3. The top-5 App-V 4.1 to 4.5 migration issues

There is a lot of analysis going on within ChangeBASE with over 5,400 applications in a number of formats in this particular analysis sample. As part of this compatibility review we are analysing the following application file formats;

· Microsoft Setup Executables (EXE's)
· WinInstall Setup Files
· Installshield Installation packages (EXE and ISS)
· Wise Installation packages (WSI, WSE and EXE)
· MSI Application packages (MSI, MST, MSP)
· Microsoft App-V files (SFT )


As part of this analysis, we've loaded more than 5000 applications into our AOK tool-set and run a number of our Microsoft App-V compatibility reports. I've filtered out the results somewhat and have included the TOP-5 application compatibility issues that we generally experience when packaging or sequencing (the packaging methodology for App-V) for the App-V platform. And, here are the results:

Top 5 App-V Compatibility Issues

Note: This distilled report was tuned for the App-V 4.2 deployment environment, not the most recent release (4.5 CU1 with all public hot fixes). I will generate a second table for 4.5 CU1 and 4.6 BETA in the third part of this series.

To give a brief explanation of some of the results I have included, here are some brief descriptions of the reports that were run against this portfolio of over 5000 application packages and installation routines MCTS Training:


No Shortcut Check
This AOK Plugin analyses each selected and loaded application to ensure that each application package contains at least one shortcut. This is required as part of the compatibility requirements for some Virtualised environments.

Non-Supported Reboot Requirements
This AOK report analyses each loaded and selected application to identify if a reboot is required. As part of the application packaging process, some applications may require a reboot of the installation machine. Due to the nature of the virtualised environment installation process, some elements of the reboot process may not be captured and under some conditions the process may fail completely.

Hard Coded References Scan

This AOK Plugin analyses each loaded and selected application package for hard coded values of folder paths.

Non-Supported Drivers
Due to the nature of the App-V installation process, drivers are not able to be installed in the application bubble. These drivers may also cause application installation and functionality issues for both Citrix and Terminal Services as they rely on Windows 2003 and Windows 2008 server environments.

Non-Supported Service Installations
Due to the nature of virtualisation technologies, access to the local machine environment is not always viable or available. Machine-level services require full access to the machine and may require access to pre-boot operating level services MCITP Certification.

If you are wondering about the title, my 5x5x5 view of the world takes into account;

· App-V Virtualisation technologies
· Microsoft Windows 7 application compatibility issues
· App-V 4.x to 5.4 migration issues

The next stage of this series will be available in the next few days...

Wednesday, June 16, 2010

Malware Accounts for 73 Percent of Threats in US, Microsoft Study Finds

According to a recently released Microsoft study, the vast majority of threats detected on infected computers in the U.S. are malware. The firm detected malware on 7.8 out of every 1,000 computers scanned in the U.S.

Trojans were the most common form of malware found on infected U.S. computers. The U.S., China and Brazil were the top three nations with infected computers cleaned by Microsoft software. The report also found that machines running Windows Vista and Windows 7 were more likely to be victimized by third party exploits rather than exploits using Microsoft software MCTS Training , mcitp Training.

Also, the total number of incidents is in decline in all categories except malware attacks, which remained constant. Equipment being stolen and accident Web loss experienced the greatest declines. Particularly, incidents that were a result of negligence declined significantly.

Thursday, August 27, 2009

Program Benefits and Member Sites – FAQ

Learn about the benefits of Microsoft Certification. Find answers to frequently
asked questions regarding program benefits, member site access, and Windows Live
ID.




Q. What are the benefits of becoming MCP-certified?



A. By becoming a Microsoft Certified Professional (MCP) and earning Microsoft
Certifications, you keep your skills relevant, applicable, and competitive.



* Learn more about certification benefits




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MCITP Online Certification -
MCITP Online Exams







Q. What will I find on the Microsoft Certification member site?



A. You will find:



* A downloadable certificate of achievement for MCPs

* Your Official Microsoft Certification transcript

* A tool to create and download custom credential logos

* Additional information and offers for MCPs

* Access to your contact preferences and profile

* The Microsoft Certified Trainer enrollment tool





Q. Are welcome kits still available for new MCPs?



A. New members of the community are welcomed with a Microsoft Certification ID
(or MCP ID)—the key to all of the benefits on the MCP member site. The
Certificate Manager tool on the MCP member site allows you to create, download,
print, and store your customized Certificate of Achievement as soon as your new
certification appears on your transcript. The most up-to-date versions of the
program agreement and contact sheet are also available online. To accommodate
customer preferences and an environmentally conscious world, we no longer mail
out welcome kits.



* Sign in to the MCP member site




Q. What is Charter Member certification?



A. Charter Members are the pioneering group of individuals who achieve a
certification shortly after the certification becomes available. When a Charter
Member certification is offered, it is available to candidates who achieve the
new certification within six months after the certification exam is released.
Charter Members are recognized by receiving the Charter version of the
certificate.|







MCITP Training -
MCSE Training
MCTS Training





Q. How much time do I have to order my Charter Member kit?



A. You can order your Charter Member kit up to six months after the exam
availability date.




Q. I have heard that United States veterans receive reimbursement for MCP exams.
What is the benefit?



A. United States veterans who take MCP exams can use their Department of
Veterans Affairs (VA) education benefits to cover examination fees. If you are
eligible for Montgomery G.I. Bill (Chapter 30), VEAP (Chapter 32), and
Dependents Educational Assistance (Chapter 35) benefits, you can receive
reimbursement for exam fees of up to US$2,000 per exam.





 


 


 

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