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QUESTION 1
You work as a technician at ABC.com. The ABC.com network only has workgroups. All client
computers are configured to run Windows XP Professional. All ABC.com employees have
administrative privileges on their own computer. ABC.com does not want file encryption to be
used.
You use a computer named ABC-WS25. You are promoted to a new position and have been
replaced by a new employee named Mia Hamm. You are worried that Mia Hamm will be able to
open your files.
How can you prevent Mia Hamm from opening your files and folders on ABC-WS25?
A. The data should be compressed in a folder.
B. The user should be removed from the ACL of the folder.
C. The operating system should be reinstalled with Windows XP Professional.
D. Your user account should be deleted from ABC-WS25.
Answer: D
Explanation: Your best option in this scenario would be to delete your user account from ABCWS25.
QUESTION 2
You are the newly appointed technician at ABC.com. The ABC.com network has a domain named
ABC.com. The client computers are configured to run Windows XP Professional.
Employees search the Web using Internet Explorer. To accomplish their tasks employees log onto
the ABC.com Web site. You implement a digital certificate to enhance the security of the ABC.com
Web site. The next day an employee of ABC.com, Ally Wagner, informs you that she is having
problems connecting to the Web site when she enters the URL for ABC.com in her browser.
Which action should you execute to resolve this problem?
A. Ally Wagner should add the www.ABC.com Web site to the approved Web sites in Content
Advisor.
B. Ally Wagner should access the Web site using the HTTPS for opening the URL..
C. Ally Wagner should set the Privacy setting to Medium in the Internet Option in the Control
Panel.
D. Ally Wagner should add the Web site URL to the trusted sites in the security zone.
Answer: B
Explanation: Your best option would be to select Option B. The scenario states that digital
certificates are used by ABC.com to secure the information on the website and in order to
establish a secure communication channel you have to use https instead of http. Https is http over
SSL.
QUESTION 3
You work as a graphics designer at ABC.com. The ABC.com network has a domain named
ABC.com. The client computers on the corporate network are configured to run Windows XP
Professional. You use a computer named ABC-WS271.
You want to increase the display size of your screen. However, you get an error message stating
that the Display menu on the control panel has been disabled.
How can you have the resolution of your screen increased?
A. You should set the hardware acceleration to full.
B. You should enable Advanced Configuration and Power Interface (ACPI) support in the system
BIOS on the computer.
C. You should configure the display settings to work in dual-monitor mode.
D. You should request that the Remove Display option in Control Panel be disabled.
Answer: D
Explanation: Your best option in this scenario would be to select Option D. The Deny Access to
the Display Settings option will disable the display settings control panel icon as well as stopping
users from accessing any display settings. This setting can be applied either by a GPO or by
modifying the registry.
QUESTION 4
You work as a technician at ABC.com. The ABC.com network has a domain named ABC.com. All
client computers on the network are configured to run Windows XP Professional.
You bring your personal laptop computer to work and attempts to logon to the domain from your
laptop. However, you are not able to log on. Your laptop computer is configured to run Windows
XP Home Edition.
How do you ensure access to the domain using your laptop? (Choose TWO. Each answer forms
part of the solution.)
A. By joining your laptop to the domain.
B. By installing Service Pack 3 on your laptop.
C. By logging on as a member of the Power Users group.
D. by changing the Custom settings in the Setup Wizard.
E. By uABCrading to Windows XP Professional.
Answer: A,E
Explanation: Your best option in this scenario would be to have ABC-WS25 uABCraded to
Windows XP Professional and join it to the domain. Microsoft has crippled the Home version of
Windows XP and made it impossible to join it to domains. It thus forced the majority of companies
to invest in the slightly more expensive Windows XP Pro.
QUESTION 5
You work as a help desk support technician at ABC.com. The ABC.com network consists of a
single Active Directory domain named ABC.com. The servers on the ABC.com network are
configured to run Windows Server 2003 and all client computers Windows XP Professional.
You have administrative privileges on a client computer named ABC-WS10. ABC-WS10 has a
hard disk that is formatted as a single partition. You realize the next day that you failed to backup
the Boot.ini file on ABC-WS10 and now get a message stating that the boot disk is unable to be
read and as a result Windows will not be started. You thus decide to run the Recovery Console
and reboot ABC-WS10.
You advise Rory Allen to reboot his computer with the Windows XP Professional CD-ROM and
make use of the Recovery Console.
Which of the following is the task that Rory Allen should complete next?
A. Rory Allen should reinstall Windows XP professional.
B. Rory Allen should execute a system restore on ABC-WS10.
C. Rory Allen should execute the bootcfg command with the /rebuild parameter.
D. Rory Allen should execute the diskpart command.
Answer: C
Explanation: Your best option in this scenario would be to select Option C. The bootcfg command
is a Microsoft Windows XP Recovery Console command that manipulates the Boot.ini file. This
command has a function that can scan your hard disks for Microsoft Windows NT 4.0, Microsoft
Windows 2000, and Windows XP installations, and then add them to an existing Boot.ini file. The
function can also rebuild a new Boot.ini file if one does not exist.
QUESTION 6
You work as a network administrator at ABC.com. The ABC.com network has a domain named
ABC.com. All servers on the ABC.com network run Windows Server 2003 and all client computers
run Windows XP Professional.
A ABC.com employee named Clive Wilson is a member of the Marketing department. Clive Wilson
is due to present a report to top management. The conference facility has a projector as well as a
laptop computer named ABC-WS25 that contains the latest graphics card. During the course of
the morning Clive Wilson informs you that he is having difficulty displaying complains that, during a
sales presentation to senior management he encountered a problem with ABC-WS25.
He informs you that the cables were connected properly and that ABC-WS25 was configured to
display to the projector. However, the message projected by the projector stated that it could not
project the image. You thus decide configure ABC-WS25 to show on the LCD but is unsuccessful
as you are presented with a ‘No signal’ message.
Which of the following actions should you take to rectify this problem?
A. The current video resolution on ABC-WS25 should be changed.
B. The projector should be checked to see whether it supports the IEEE 1394 standard.
C. The Video Graphics Array for ABC-WS25 should be listed in Device Manager.
D. The projector should be checked to see whether it supports the USB 2.0 standard.
Answer: A
Explanation: The error has occurred due to the fact that laptop computers often use a high
resolution while projectors have a much lower resolution. It is therefore needed that employees
assigned laptop computers make the necessary changed to the resolution settings prior to
connecting to the projector, unless the computer hardware takes care of this itself.
QUESTION 7
You work as a network administrator at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All servers on the ABC.com network run Windows
Server 2003 and all client computers run Windows XP Professional. The ABC.com network has a
file server named ABC-SR04 that is accessed by network users.
A ABC.com employee named Ally Wagner was assigned a computer named ABC-WS10. Ally
Wagner says that she cannot access ABC-SR04. No other employees are experiencing the same
problem. You confirm that the ABC-WS10 network cable connection is correct.
Which actions should you take to make sure that ABC-WS10 can make a connection to ABCSR04?
A. ABC-WS10 should be configured to make use of mnode for NetBIOS name resolution.
B. ABC-WS10 should be configured to automatically obtain an IP address.
C. ABC-WS10 should be configured with the correct DNS server IP address.
D. ABC-WS10 should be configured with the correct IP address of the default gateway.
Answer: C
Explanation: The scenario states that the cable is connected and other users are able to
communicate on the network. It is therefore not a physical network problem. It is likely to be a
configuration problem on ABC-WS10.
QUESTION 8
You work as a network administrator at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All servers on the ABC.com network run Windows
Server 2003 and all client computers run Windows 98.
ABC.com wants to uABCrade the client computers to Windows XP Professional. You are
concerned that performance might be slow after the uABCrade. You are particularly concerned
about response times when opening windows and menus.
Which of the following is a task that you would perform to address this issue?
A. Set the screen refresh rate to a lower value in Display settings.
B. Access the Performance Options dialog box and choose the Adjust for best performance
option.
C. Modify the Advanced Display settings to configure the display DPI setting to 120 dots per inch
in the Display Properties dialog box.
D. Access the Performance Options dialog box and modify the System applet.
Answer: B
Explanation: In this scenario you need to select the Adjust for best appearance option in the
Performance Option dialog box. The graphical nature of Windows XP Professional has progressed
as they are more extensive in their use of colors and shading, and they drain more system
resources. Trimming back the level of graphical representation in your Windows XP desktop can
save system resources and boost overall application and network performance.
QUESTION 9
You work as a network administrator at ABC.com. The ABC.com network has a workgroup named
ABC. All client computers either run Windows 2000 Professional or Windows XP Professional.
A ABC.com user named Kara Lang is assigned a new Windows XP Professional computer named
ABC-WS25. Kara Lang is assigned the permission to create a file for her department. The file will
be used by four other users. Each user is responsible for a specific task and permission has to be
assigned in accordance to the duties they will perform on the file.
Which of the following is an option that would enable Kara Lang to perform the functions
mentioned in the scenario?
A. On ABC-WS25 you need to have the option of simple file sharing deselected.
B. On ABC-WS25 the Full Control permission should be assigned to Kara Lang.
C. On ABC-WS25 the NTFS permissions was reset after the uABCrade.
D. On ABC-WS25 a link should be configured in My Computer to the shared folder.
Answer: A
Explanation: Your best option would be to have simple file sharing disabled as it is enabled on a
Microsoft Windows XP-based computer if the computer is not a member of a domain. Simple file
sharing allows you to share folders with everyone on your workgroup or network and make folders
in your user profile private. However, if simple file sharing is enabled, you cannot prevent specific
users and groups from accessing your shared folders. If you turn off simple file sharing, you can
permit specific users and groups to access a shared folder.
QUESTION 10
You are employed as an administrator at ABC.com. The client computers on the ABC.com
network are configured to run Windows XP Professional.
The ABC.com Sales department manager, Rory Allen is assigned a client computer named ABCWS25.
During the course of the day Rory Allen make use of the Windows XP Professional driver
to install a Canon MP250 color printer on ABC-WS25. The Canon MP250 color printer will be
shared with another manager in the department.
After the installation you receive complaints from the two managers informing that they are only
able to print monotone graphs. You receive an instruction from the CIO to ensure that they are
able print the graphs in color from the printer. You thus decide to install a printer driver on ABCWS25
from the CD-ROM provided by the manufacturing company but find that the problem
persists.
Which of the following should be your next option?
A. You should configure the appropriate printer option in the BIOS.
B. You should have a signed printer driver installed on ABC-WS25 that was obtained from the
company.
C. You should run use the Add Printer Wizard to connect to the printer.
D. You should reconfigure the properties of the print server in Printer and Faxes.
Answer: B
Explanation: You should install the correct printer driver on ABC-WS25. The computer of the
other manager will then receive the correct driver from ABC-WS25 when he attempts to print.
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